Secure Payment Policy (Page 1 / X)
1. Introduction
This Secure Payment Policy is issued by Tüpsu Gıda ve Enerji Sanayi Ticaret Limited Şirketi (“Tüpsu”) to ensure that all transactions made on www.tupsu.com.tr are conducted in a safe, transparent, and legally compliant manner. Tüpsu is committed to protecting users’ personal and financial data against unauthorized access and maintaining a secure shopping environment.
2. Payment Infrastructure and Systems
Tüpsu collaborates with payment service providers that are licensed and authorized by the Central Bank of the Republic of Turkey and the Banking Regulation and Supervision Agency (BRSA). During the checkout process, users are redirected to a secure payment gateway operated by the service provider.
Accepted payment methods include:
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Credit Card (Visa, MasterCard, Troy)
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Debit Card
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Bank Transfer / EFT
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Cash on Delivery (via POS or Cash)
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3D Secure Payment
3. 3D Secure Transactions
3D Secure is a security protocol developed by Visa and MasterCard that adds an authentication step for online credit card payments. The user receives a one-time SMS code from their bank, which must be entered to complete the transaction. This reduces the risk of fraud and unauthorized use.
4. SSL Certificate and Data Encryption
The Tüpsu website is protected by a 256-bit SSL (Secure Sockets Layer) certificate. All data exchanged between the user and the website is encrypted. Credit card information entered during checkout is never transmitted to or stored on Tüpsu’s servers.
5. No Storage of Credit Card Information
Tüpsu does not store any credit card information under any circumstances. All transactions are processed through PCI DSS-compliant payment gateways. PCI DSS is the globally accepted standard for securing payment card data.
6. Fraud Prevention
Tüpsu uses advanced fraud detection tools and systems to analyze transaction patterns, IP addresses, device types, and location data. Suspicious or high-risk transactions may be flagged or blocked. In such cases, identity verification may be requested before the order is confirmed.
7. Secure Cash on Delivery
Tüpsu offers a secure cash on delivery service. Payments made at the time of delivery are collected using mobile POS terminals and transmitted to the bank using encrypted protocols. For cash payments, a digital receipt is issued by the delivery personnel.
8. User Responsibility and Safe Practices
Users are solely responsible for all transactions conducted through their accounts. To ensure safety, users should:
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Never share credit card details with others
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Avoid making payments on public/shared computers
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Use strong, unique passwords
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Contact support if suspicious activity is noticed
9. Alignment with Data Privacy Policies
This Secure Payment Policy should be read in conjunction with Tüpsu’s Information Security Policy, Privacy Policy, and KVKK (Personal Data Protection) Disclosure Text. These documents collectively form a comprehensive framework for protecting user data.